Compliant with the Digital Personal Data Protection Act (DPDP) 2023.
Location data is used solely to dispatch verified local scrap vendors to your door.
Bank and UPI details are securely tokenized strictly for instant scrap payouts.
You can permanently erase your account and personal records at any time.
Bazaarpe connects scrap sellers (residential and business customers) with verified recycling vendors. We collect only what is strictly necessary to arrange scrap collections, calculate accurate pricing, verify physical pickup via OTP, and disburse digital payouts. We never sell, lease, or monetize your personal information to third parties.
1 About Bazaarpe
Bazaarpe ("Platform", "we", "us", or "our") is an on-demand doorstep scrap collection, recycling logistics, and marketplace platform operating in India. This Privacy Policy governs the manner in which Bazaarpe collects, uses, maintains, and discloses information collected from users across our customer app, vendor portal, and website.
2 Information We Collect
To provide reliable doorstep scrap collection and real-time vendor matching, we process the following categories of information:
Full name, mobile phone number, and optional email address used for secure mobile OTP sign-in and service alerts.
Street address, landmark, pincode, city, and GPS coordinates provided to route assigned pickup vendors to your exact doorstep.
Scrap materials (metal, plastic, paper, e-waste), estimated weight, uploaded scrap images, and verified weighbridge slips.
Bank account number, IFSC code, account holder name, or UPI VPA provided by scrap sellers strictly to disburse scrap earnings.
For vendors: Aadhaar/DigiLocker verification reference, shop trade name, operating zones, and GSTIN (if applicable).
Device model, operating system version, IP address, and application crash diagnostics for fraud defense and stability.
3 How We Use Your Information
We process your data exclusively for legitimate operational workflows:
- Doorstep Scrap Collection: Dispatching verified local vendors and displaying pickup instructions.
- Handover Verification: Generating and authenticating one-time passwords (OTP) when the scrap is weighed and handed over.
- Transparent Pricing: Applying published rates per kilogram, transparently deducting platform commission, and generating digital tax invoices.
- Direct Earnings Payouts: Transferring payouts directly into your bank account or UPI ID upon pickup completion.
- Security & Fraud Prevention: Detecting fraudulent orders, fictitious addresses, and preventing vendor double-claims.
- Statutory Compliance: Complying with GST guidelines, waste recycling tracking, and Indian accounting mandates.
4 Information Sharing & Third Parties
We strictly limit disclosure of your personal data:
- Assigned Vendors: Only the specific verified vendor assigned to your pickup order receives your name, address, and contact number.
- Payment Processors & Banks: Payout coordinates (UPI/Bank) are passed over encrypted banking channels to Reserve Bank of India (RBI) authorized payment gateways.
- Law Enforcement & Regulatory Bodies: Only when strictly required by applicable Indian law, court subpoena, or tax authorities.
5 Data Security & Encryption
We maintain rigorous industry safeguards:
- All communication between your device and our servers is encrypted using modern TLS 1.3 / SSL protocols.
- Financial payout details are tokenized and protected in firewalled, access-controlled databases.
- Staff access to customer records is restricted, role-based, and logged in audit trails.
6 Account Deletion & Data Purge Rights
In accordance with Google Play Store, Apple App Store, and the Indian Digital Personal Data Protection Act, every user has the absolute right to request complete deletion of their account and personal records.
Want to permanently delete your Bazaarpe account?
You can initiate an instant deletion request online. Your personal profile, saved addresses, active orders, and login credentials will be verified and purged within 7 business days.
7 Grievance Redressal & Official Contact Information
As required under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the designated Grievance Officer and Data Protection Officer for Bazaarpe is:
Tabrez Aalam
Platform Operations & Data Governance · Bazaarpe